JL
J Littel
Jennifer
Littel
449 Nader Forge
Phoenix
AZ
+1 (555) 256 9910
449 Nader Forge
Phoenix
AZ
Phone
p
+1 (555) 256 9910
Experience
Experience
07/2015
–
present
Boston, MA
Director of Case Management
Boston, MA
Director of Case Management
07/2015
–
present
Boston, MA
Director of Case Management
07/2015
–
present
- Maintaining fiscal responsibility by utilizing resources wisely, taking care of equipment, and preventing lost charges
- Responsible for approving and managing the day to day local level operational budget
- Ensuring patient case management plans are developed, implemented and evaluated in collaboration with attending physician
- Managing and coordinating comprehensive case management services
- Attends staff meeting and complete all mandatory training on time
- Responding in a timely, accurate manner to assignments and requests
- Ensures patient case management plans are developed, implemented and evaluated in a timely manner in collaboration with attending physician
12/2011
–
05/2015
Philadelphia, PA
Dir-case Management
Philadelphia, PA
Dir-case Management
12/2011
–
05/2015
Philadelphia, PA
Dir-case Management
12/2011
–
05/2015
- Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff
- Performs follow-up assessments per Case Management Plan and/or department policy
- Attends annual review and performs departmental inservices
- Performs intake assessment on patient within 24 hours of admission (patients meeting screening criteria)
- Keeps patient informed of progress and provides information related to disease progression
- Maintains a good working relationship both within the department and with other departments
- Coordinates Swingbed operations for hospital
07/2009
–
11/2011
Boston, MA
Manager of Case Management
Boston, MA
Manager of Case Management
07/2009
–
11/2011
Boston, MA
Manager of Case Management
07/2009
–
11/2011
- Sets team direction, resolves problems and provides guidance to members of the team
- Ensures team meets established performance metrics and performance guarantees
- Adapts departmental plans and priorities to address business and operational challenges
- Responsible for clinical operations across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating)
- Manage relationships with physician practices
- Manage implementation of new physician practices and deployment of resources
- Manage client relationships
Education
Education
Bachelor’s Degree in Nursing
Bachelor’s Degree in Nursing
University of Tennessee
Bachelor’s Degree in Nursing
Skills
Skills
- Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
- Self –Starter with the ability to work with others in a team environment to ensure quality patient care
- Demonstrated success in being able to interact with all levels of medical and administrative staff regarding quality and utilization issues
- Proven leadership qualities including ability to train, motivate, manage, and supervise a staff of professionals
- Ability to perform trending, forecasting and analysis of case management data and development of action plans to identify opportunities for improvement
- Ability to work independently without supervision
- Strong case management in acute care experience
- Ability to use word processing, spreadsheet, and Dbase computer programs
- Excellent verbal and written communication skills
- Ability to speak, read, write, and communicate effectively