Care Tech Resume Samples

ZF
Z Feest
Zane
Feest
684 Dina Overpass
Philadelphia
PA
+1 (555) 320 4269
684 Dina Overpass
Philadelphia
PA
Phone
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+1 (555) 320 4269

Experience

Experience

11/2015

present
Houston, TX
Samsung Lead Customer Care Tech-ny
Houston, TX
Samsung Lead Customer Care Tech-ny
11/2015

present
Houston, TX
Samsung Lead Customer Care Tech-ny
11/2015

present

  • Occasionally work additional hours beyond normal schedule during peak workload demands
  • Performs Level 1 through 2 device repair
  • Performs advanced software loading and programming of cellular products
  • Troubleshooting and diagnostics
  • Champions post-purchase loyalty through ensuring customer
  • Is aware of insurance offering
  • RF testing

02/2010

06/2015
Detroit, MI
Samsung Customer Care Tech NY
Detroit, MI
Samsung Customer Care Tech NY
02/2010

06/2015
Detroit, MI
Samsung Customer Care Tech NY
02/2010

06/2015

  • Performs Level 1 through 2 device repair which includes
  • Explains failure behind symptoms
  • Communicates service and/or insurance options to customer
  • Processes exchanges in the event a repair cannot be made
  • Lift, move, or adjust general office equipment, boxes, supplies, materials or products weighing up to 25 pounds using proper materials handling procedures
  • Records interaction/service events; accurately and completely documents the repairs made to each unit on the product service ticket
  • High level of visual acuity and moderate color distinction for accurate test equipment operation, information analysis and error recognition

12/2005

12/2009
Detroit, MI
Perioperative Care Tech-hours
Detroit, MI
Perioperative Care Tech-hours
12/2005

12/2009
Detroit, MI
Perioperative Care Tech-hours
12/2005

12/2009

  • Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide
  • Manages work schedule efficiently, completing tasks and assignments on time
  • Assists with house-wide and department-wide Quality Improvement activities
  • Verifies physician’s orders prior to performing procedure
  • Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others
  • Performs phlebotomy, glucometer testing and 12-lead EKG as directed
  • Collaborates with the RN to assist in addressing patient safety and legal issues

Education

Education

Bachelor’s Degree in Creativity
Bachelor’s Degree in Creativity
Baylor University
Bachelor’s Degree in Creativity

Skills

Skills

  • Participates in quality assurance activities as assigned
  • Reinforces peer accomplishments, gives and accepts constructive criticism, freely shares clinical knowledge with peers
  • Adjusting oxygen therapy (Set up of Incentive Spirometry, Pulse oximeter)
  • Integumentary and musculoskeletal system
  • Gastro intestinal system
  • Circulatory and Respiratory systems
  • Pre and Post-op care
  • Admission, transfer, transport
  • Post-mortem care
  • Additional responsibilities