Care Specialist Resume Samples

BU
B Ullrich
Blair
Ullrich
64857 Aubrey Crossroad
Los Angeles
CA
+1 (555) 468 4439
64857 Aubrey Crossroad
Los Angeles
CA
Phone
p
+1 (555) 468 4439

Experience

Experience

12/2015

present
Philadelphia, PA
Patient Care Specialist
Philadelphia, PA
Patient Care Specialist
12/2015

present
Philadelphia, PA
Patient Care Specialist
12/2015

present

  • Developing and monitoring quality improvement issues and assures staff team members are competent to provide care for patients
  • Assists and participates in continuous assessment and improvement of quality of care and services provided
  • Participating in performance evaluation and management including verbal coaching and counseling
  • Provides exceptional customer service during all work related communication
  • Works with Insurance Companies to verify coverage and benefit levels
  • Working knowledge of pharmacy benefit claim adjudication/processing
  • Embraces the Omnicare Core Values through the service provided to external and internal customers

09/2013

11/2015
Dallas, TX
Acute Care Specialist
Dallas, TX
Acute Care Specialist
09/2013

11/2015
Dallas, TX
Acute Care Specialist
09/2013

11/2015

  • Identifies prospective, high volume clients in target groups for assigned area
  • Secures appointments and qualifies these accounts
  • In conjunction with AxelaCare’s overall marketing plan, makes a sales plan with specific target accounts and sales objectives; Upon approval of the plan, is responsible for the successful accomplishment of this plan including representing AHS and achieving budgetary goals set forth
  • Conducts follow-up on all maintenance accounts to ascertain continued satisfaction with Infusion Services and identify areas to increase business
  • Responsible for problem-solving issues with referral sources and other hospital or clinic-based programs related to the delivery of home infusion and all related support services
  • Shares in the responsibility for administrative management of systemwide quality assurance monitoring programs, including managing of clinical database information and related work
  • Serve as liaison between the account and the branch to facilitate communication and resolve problems if they occur

03/2006

03/2013
Phoenix, AZ
Plant Care Specialist
Phoenix, AZ
Plant Care Specialist
03/2006

03/2013
Phoenix, AZ
Plant Care Specialist
03/2006

03/2013

  • Using a variety of plant care tools (hoses, sprayers, etc.) to provide individual care to a host of plant species
  • To maintain all necessary records as indicated by their Service Manager
  • To obtain customer’s signature when all work is accomplished
  • Hazards including a variety of physical conditions, such as exposure to chemicals, heavy lifting, working with sharp tools
  • To communicate all necessary information with their Service Manager during daily contact
  • To visit customer sites on a regular basis as established by route plan
  • Continually interact with Service Partner throughout the day on all work related issues

Education

Education

Bachelor’s Degree in Social Work
Bachelor’s Degree in Social Work
Kent State University
Bachelor’s Degree in Social Work

Skills

Skills

  • Ability to multi-task; excellent analytical and problem solving skills
  • Ability to work independently in research and decision making with minimal direction
  • Ability to read, speak and hear English clearly
  • Excellent organization and time management skills
  • Excellent typing skills and proven expertise generating documents and reports utilizing software applications including but not limited to Microsoft PowerPoint, Excel and Word
  • Evidence of excellent engagement and customer service skills
  • Proficient in medical terminology and current standards of clinical practice
  • Excellent verbal and written communication skills
  • Proficient in typing and computer data entry
  • Proficient in use of ICD-9, CPT and HCPC coding