Care Navigator Resume Samples

JM
J Maggio
Janae
Maggio
4137 Elvie Lodge
Los Angeles
CA
+1 (555) 951 0575
4137 Elvie Lodge
Los Angeles
CA
Phone
p
+1 (555) 951 0575

Experience

Experience

10/2014

present
Dallas, TX
RN, Ambulatory Care Navigator
Dallas, TX
RN, Ambulatory Care Navigator
10/2014

present
Dallas, TX
RN, Ambulatory Care Navigator
10/2014

present

  • Establish and maintain positive working relationships with all key customers (physicians, office staff, patients, families, and interdisciplinary team)
  • Perform other duties as assigned
  • Participate in quality improvement initiatives
  • Provide assessment and education utilizing clinically-sound, evidence-based guidelines
  • Provide timely, clinical documentation of patient encounters, using the EHR and other tools
  • Collaborate with inpatient care management resources to follow patient through care continuum
  • Engage patient in self-management

09/2007

08/2014
Detroit, MI
Patient Care Navigator RN
Detroit, MI
Patient Care Navigator RN
09/2007

08/2014
Detroit, MI
Patient Care Navigator RN
09/2007

08/2014

  • Assists with the development of all personnel on his/her shift, including unit specific orientation and continuing education
  • Consistently demonstrates behavior which reflects that working as a team is more important than self-interest
  • Protects confidentiality of patients/co-workers, respecting their dignity, privacy, and differences
  • Maintains awareness of current developments and trends in the provision of patient care services
  • Facilitates communication with patients, physicians, guests, and co-workers
  • Consistently maintains a professional level of conduct
  • Consistently demonstrates courteous and positive behaviors, e.g. smile, pleasant tone of voice, positive eye contact

01/2003

08/2007
Philadelphia, PA
Care Navigator
Philadelphia, PA
Care Navigator
01/2003

08/2007
Philadelphia, PA
Care Navigator
01/2003

08/2007

  • Culturally effective capabilities demonstrating a sensitivity and responsiveness to varying cultural characteristics and beliefs
  • Assist the care team by helping to measure quality and identify, refine and implement practice improvements
  • Risk sharing knowledge
  • Well versed in the knowledge of chronic conditions including prevention, disease characteristics and health promotion efforts
  • Demonstrate personal responsibility and respect for patients, families, caregivers and co-workers in professional appearance
  • Document each patient’s individualized care plan and care coordination in the Practice’s database
  • Develop and maintain relationships among patients, families and caregivers, and the patient’s care team

Education

Education

Bachelor’s Degree in Accuracy
Bachelor’s Degree in Accuracy
University of Virginia
Bachelor’s Degree in Accuracy

Skills

Skills

  • 3+ years of previous experience in a Case Management setting
  • Computer savvy
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized
  • Able to multitask efficiently and effectively
  • Knowledge of community resources
  • Ability to apply critical thinking skills and make sound judgments both while performing daily responsibilities and throughout the patient’s continuum of care
  • Knowledge and demonstrated abilities to work in a regulatory climate that includes oversight by federal and state laws and contracts with insurance companies