CAR Manager Resume Samples

LK
L Kilback
Loren
Kilback
8292 Lubowitz Fork
Houston
TX
+1 (555) 964 6198
8292 Lubowitz Fork
Houston
TX
Phone
p
+1 (555) 964 6198

Experience

Experience

04/2016

present
Philadelphia, PA
New Car Sales Manager
Philadelphia, PA
New Car Sales Manager
04/2016

present
Philadelphia, PA
New Car Sales Manager
04/2016

present

  • Develop future sales managers and professionals through job growth, training, development and performance
  • Create action plan and effectively manage sales managers and sales staff
  • Maintain standards of performance of the sales team through effective coaching and performance management
  • Work with used car managers on appraisals and lease returns
  • Provide training and support to the sales staff and assist in closing sales
  • Work with the General Manager to forecast monthly sales and expenses
  • Build rapport with customers to build a base of referrals to establish customer network

03/2010

12/2015
Boston, MA
Manager, Connected Car
Boston, MA
Manager, Connected Car
03/2010

12/2015
Boston, MA
Manager, Connected Car
03/2010

12/2015

  • Operate as the lead point of contact for any and all matters specific to your clients
  • Demonstrate account ownership by responding to client requests with a constant sense of urgency
  • Build and develop strong working relationships with clients and all users at all levels from dealer / owner / decision-maker on down
  • Manage pilot programs in conjunction with client
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Identify and grow opportunities and collaborate with sales teams to ensure growth attainment

07/2005

09/2009
San Francisco, CA
Manager, Car Care
San Francisco, CA
Manager, Car Care
07/2005

09/2009
San Francisco, CA
Manager, Car Care
07/2005

09/2009

  • Review necessary repairs with customers and associates and address questions or concerns, consistently monitor and assure high quality customer service is provided by associates on a daily basis
  • Develop external business relationships generating business for the Car Care facility and enhancing the AAA image in the community. Prepare weekly and monthly reports on the operations of the Car Care facility for review by management
  • Act as “Health & Safety” Officer for location. Manage safety and shop compliance issues to ensure conformity with OSHA and local laws. Prepare income and expense budgets and ensure strict adherence to budgetary guidelines. Ensure that the facility meets annual revenue and net income budgets and achieves budgeted sales
  • Reports all cases of injury or damage to the safety director immediately, and assists in the incident analysis and completion of injury/damage reports when necessary
  • Educates assistants on daily duties of store management and develops candidates for advancement
  • Rechecks paperwork in the morning when assistant has closed the evening before
  • Works to develop fleet and car dealer business in the area and promotes business in local community

Education

Education

Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
University of Georgia
Bachelor’s Degree in Engineering

Skills

Skills

  • Ability to work effectively with and lead other people, strong work ethic, self-confident and self-directed
  • Knowledge about the connected car, the automotive market and telecommunications/telematics industry in China
  • Skills

    of managing external partners

  • Inter-department communication, management skills
  • Service/project management experience, ability to involve and work with other departments to achieve objectives. Deep understanding of IT and Engineering structures and processes
  • Understanding of the in-vehicle user experience
  • Automotive and/or Internet and/or consulting
  • IT and/or Engineering and/or Internet project management and implementation skills
  • Intercultural and interdisciplinary sensitivity