GN
G Nitzsche
Guadalupe
Nitzsche
587 Pouros Light
Philadelphia
PA
+1 (555) 233 6083
587 Pouros Light
Philadelphia
PA
Phone
p
+1 (555) 233 6083
Experience
Experience
01/2014
–
present
Chicago, IL
College of Engineering Cafe Supervisor
Chicago, IL
College of Engineering Cafe Supervisor
01/2014
–
present
Chicago, IL
College of Engineering Cafe Supervisor
01/2014
–
present
- Assist co-workers in setting up and breaking down stations as designated by the manager
- Report all injuries immediately to your manager/supervisor
- Be polite with customers during the transaction and make sure they are satisfied with their order before helping the next customer
- Completion of any task requested by a supervisor or member of the ARAMARK management team
- Transfer supplies and equipment between storage and work areas by hand or by cart
- Clean and sanitize work areas, equipment, and utensils
- Maintain a clean work station
02/2011
–
08/2013
Chicago, IL
Catering / Café Supervisor
Chicago, IL
Catering / Café Supervisor
02/2011
–
08/2013
Chicago, IL
Catering / Café Supervisor
02/2011
–
08/2013
- Opening and closing duties as assigned by manager
- Make sure all assigned areas have been cleaned at the end of the event
- Ensure all equipment is in good working condition
- Various other duties as assigned by management
- Report any problems to the Manager
- Ensure all paperwork has been completed including: stand sheets, gratis, spoilage, food safety and sanitation guidelines, and alcohol guidelines
- Responsible for all event paperwork
06/2006
–
12/2010
Philadelphia, PA
Cafe Supervisor
Philadelphia, PA
Cafe Supervisor
06/2006
–
12/2010
Philadelphia, PA
Cafe Supervisor
06/2006
–
12/2010
- Provide a high level of customer service and quality work performance
- Direct report to store Assistant Store Manager of Operations with dotted line responsibility to the Restaurant Group Manager
- Supervision of the catering team to include training, attendance and performance management
- Assist the Café Manager in ensuring the day-to day operations of the café
- Assumption is success in this position should lead to advancement to Assistant Restaurant Manager within 2 years and GM within 5 years
- Ensure the café is effectively managed and provides excellent standards of customer service and high quality products at all times
- Assists in Performance Reviews with final approval by next level supervisor
Education
Education
Bachelor’s Degree
Bachelor’s Degree
Southern Illinois University Carbondale
Bachelor’s Degree
Skills
Skills
- Ability to assess food quality and presentation and ensure quality control
- Ability to multi task effectively and efficiently with strong attention to detail
- Basic skills training, e.g. Food preparation, Basic Food Hygiene is Desirable
- Basic knowledge of Point of Sale systems
- Excellent communication skills, friendly and approachable person
- Ability to manage OT-eligible positions in a professional and ethical manner
- Basic Food Hygiene and basic Health and Safety certificates are advantageous but not essential as willing to train
- Excellent customer service skills and able to speak effectively with groups of customers or employees
- Ability to train, lead and motivate a staff of food professionals
- Basic to intermediate knowledge of Microsoft Office Suite specifically Word and Excel. Power Point